Terms & Conditions

Terms & Conditions

1.       Information About Us

1.1  https://www.mintonribbons.com/ is a site operated by KIN SOON PTE LTD. KSPL are registered in Singapore under the Business Registration Number 201011139H and with our registered office at 36 Arab Street Singapore 199735. Our GST Registration Number is 201011139H.

2.       General Terms of Use

2.1  All content on this website is copyrighted and may not be used without prior written permission from KSPL and the respective copyright owners. Minton® and its logo is a registered trademark of Kin Soon Pte Ltd.

3.       Our Products

3.1  Joints          

Our products come direct from the factory. While we strive to provide you with ribbons in continuous length, it is inevitable that some rolls may come with joints which are inherent from the factory’s manufacture. Ribbon rolls with joints are not considered as defective.

3.2  Colour

Our ribbons are mainly used for packaging and hair accessory purposes. Hence, NOT all of our ribbons are colourfast. It is important that you check with us on the suitability if you intend to wash the ribbons purchased from us.         

4.      Price and Payment

4.1  Unless otherwise stated, our prices are stated in Singapore dollars and inclusive of GST prevailing at the time of the sale. Prices listed on our website are subject to alteration at any time. We reserved the right to change prices without notice when necessary. Products are sold at prices in effect at the time the order is taken.

4.2  Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we might at our discretion decide to honour the lower (incorrect) price or either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

4.3  Payment must be made in Singapore dollars. No orders will be shipped until payment has been received. If the customer fails to make payment by the due date, then without prejudice to any other rights of Kin Soon Pte Ltd, we shall be entitled to release the goods to other customers for sale.

5.      Delivery And Shipping

5.1  Estimated delivery dates (if any) are given in good faith but are not binding. We will not in any event be liable for delay or failure to make delivery of any goods due to circumstances beyond its control including but without prejudice to the generality of the foregoing, armed conflict, war, rebellion, revolution, strikes, lock-outs, break-down of plant or government or other laws regulations rules or decrees.

5.2  The customer assumes all responsibility for merchandise shipped via air mail or ground to a foreign country. We will not be responsible for the inability of the foreign postal service/courier for failure to deliver such merchandise. If goods are returned and marked undeliverable or other reasons because of customs fees, etc., the customer agrees to pay the extra shipping.

6.       Binding Contract between You and Us

6.1  After placing an online order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All telephone and on-line orders are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email. The contract between us (“the Contract”) will only be formed when we deliver the items to you.

6.2  Subjected to actual stock availability, item orders may be replaced with alternatives subjected to a verbal or written confirmation with you. For items that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded the amount paid.

6.3  All orders placed online will be fulfilled within 3 business days unless otherwise advised. Business days exclude Saturday, Sunday and Public Holidays.

6.4  You are obliged to make payment in FULL by the payment option you select when you check out your orders.

7.       Defects/Damaged Merchandise/Cancellations

7.1  We cannot be held liable for damage or loss to a shipment by a freight carrier or from customer abuse. Claims for damaged products, suspected damages, or container shortages must be noted on the Carrier's delivery receipt. The Carrier Claims Representative should be notified immediately by the customer. We shall be given every right to examine goods that are the subject of complaint, at our premises.

7.2  Subject to the receipt of written notice, we may either replace, or make up or repair any goods accepted by us as being incomplete or damaged or may refund the price or give credit therefore. In no event shall our liability exceed the net invoiced value of the goods under complaint.

7.3  Special orders for products ordered for customer or large orders cannot be cancelled once the material has been ordered and/or production has started. Cancellation of partial or entire orders prior to shipping will not be allowed.

8.       Returns Or Errors

8.1  The customer is legally bound to take the goods comprised in the contract and a return of goods will not be accepted unless prior authorization has been given by us in writing or by email. All authorized returns must be received within two weeks.

8.2  The customer shall be responsible for the packing, shipping and maintenance in respect of all goods that are returned to us for any reason whatsoever. In no circumstances will we be liable or under any duty whatsoever for goods which have been damaged or used after risk has passed to the customer. Risk in respect of goods shall pass upon delivery to the customer or to the carrier. Shipping costs will not be refunded.

8.3  Any claims by the customer that the quantity of the Products delivered falls short of the quantity ordered shall be notified to us within 2 days from the date of delivery. If you do not notify us accordingly, we shall have no liability in respect of such shortfall and you shall be bound to pay the price as if the Products had been delivered in accordance with the Contract.

9.      Disclaimer / Limitation of Liabilities

9.1  We assume no responsibility for the suitability of the intended use of its products or those of other manufactures. While we have made every effort to display the colours of our products as accurately as possible on the website, the actual colors you see will depend on your monitor. Hence, we cannot guarantee that your monitor display of any color will accurately reflect the color of the product on delivery. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

9.2  In no event shall we be liable for any direct or indirect, incidental or consequential damages of any kind from the customer's use or access to this website. Customers' access to all content and links to other websites are at their own sole risk.

10.     Events Outside our Control

10.1  We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (“Force Majeure Event”).

10.2   A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

10.2.1    strikes, lock-outs or other industrial action;

10.2.2    civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

10.2.3    fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

10.2.4    impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

10.2.5    impossibility of the use of public or private telecommunications networks; or

10.2.6    the acts, decrees, legislation, regulations or restrictions of any government.

10.3   Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

11.     Severability

11.1   If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

12.     Entire Agreement

12.1  These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

12.2  We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.

12.3  Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.

13.    Our Right to Vary these Terms and Conditions

13.1   We have the right to revise and amend these Terms and Conditions from time to time.

13.2   You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

14.     Law and Jurisdiction

14.1   Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.